Terms of service

1. Introduction and Acceptance

1.1 Agreement Binding: These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," "your") and Luckynunu (referred to as "Company," "we," "us," or "our"), the operator of the website https://luckynunu.com/ (the "Site"). By accessing, browsing, or using the Site in any manner, you expressly acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference. If you do not agree to all of these Terms, you are not authorized to use the Site.

1.2 Modifications: The Company reserves the right, at its sole discretion, to change, modify, add, or remove portions of these Terms at any time, effective immediately upon posting the updated Terms on the Site. Your continued use of the Site following the posting of changes constitutes your acceptance of those changes. It is your responsibility to review these Terms periodically for updates. We will note the date of the last update at the bottom of the Terms.

1.3 Compliance: Your use of the Site is subject to all applicable local, national, and international laws and regulations. Any violation of these Terms may result in, among other remedies, the termination of your access to the Site, a bar from future use, and/or the Company taking appropriate legal action against you.

2. Limited License and Permitted Use

2.1 Grant of License: Subject to your compliance with these Terms, the Company grants you a limited, non-exclusive, non-transferable, non-sublicensable, and revocable license to access and use the Site for your personal, non-commercial use. This license does not include any right to resell or make commercial use of the Site or its content.

2.2 Restrictions: Except as expressly permitted, you shall not, directly or indirectly: (a) copy, reproduce, modify, create derivative works from, distribute, or publicly display any content from the Site; (b) use the Site or its content for any commercial purpose; (c) attempt to decompile, reverse engineer, or disassemble any software or code contained on the Site; (d) remove any copyright or other proprietary notations; (e) "deep-link" to any page other than the Site's homepage without prior written authorization; or (f) use any data mining, robots, or similar data gathering and extraction tools.

2.3 Changes to Site: The Company may, at any time and without notice or liability, change, suspend, or discontinue any aspect of the Site, impose limits on certain features, or restrict your access to parts or all of the Site.

3. User Accounts and Representations

3.1 Account Responsibility: If you create an account on the Site, you are responsible for maintaining the confidentiality of your account credentials and for restricting access to your devices. You agree to accept responsibility for all activities that occur under your account or password. The Company shall not be liable for any loss or damage arising from your failure to comply with this security obligation.

3.2 User Representations and Warranties: By using the Site, you represent and warrant that:

  • You are at least 18 years of age and possess the legal capacity to enter into a binding contract.

  • All information you submit is truthful, accurate, and complete.

  • Your use of the Site does not violate any applicable law or regulation.

  • Any materials you submit will not infringe upon or violate the intellectual property, privacy, or other rights of any third party.

  • You will not use the Site for any illegal or unauthorized purpose.

3.3 Minors: The Site is not intended for users under the age of 18. Minors may not register as a User or transact on the Site. If we learn that we have collected personal information from a minor, we will take steps to delete that information.

4. Purchases, Payments, and Refunds

4.1 Product Information and Pricing: We strive for accuracy in all product descriptions, images, and pricing displayed on the Site. However, we do not warrant that such information is complete, reliable, current, or error-free. Prices are subject to change without notice. In the event of a pricing error, we reserve the right to cancel any orders placed at the incorrect price.

4.2 Payment Processing: The Company accepts payment via methods specified at checkout (e.g., Visa, Mastercard). All transactions are processed in United Arab Emirates Dirhams (AED) unless otherwise stated. The displayed price and selected currency will be the price and currency charged to your payment method. All online purchases are also governed by the terms of our third-party payment processors; you are encouraged to review their respective user agreements.

4.3 Multi-Currency Transactions: For international transactions, the final charge on your payment method may be subject to currency conversion fees by your card issuer. The Company is not responsible for these additional charges.

4.4 Refunds and Returns: All refunds, if applicable, will be issued to the original mode of payment, subject to our separate Return and Refund Policy. Specific terms regarding time frames, conditions for returns, and refund amounts are detailed in that policy.

5. Prohibited Activities and Site Operation

5.1 Prohibited Uses: You agree not to use the Site to:

  • Upload or transmit viruses, malware, or any other malicious code.

  • Engage in harassment, make threats, or post defamatory content.

  • Collect or track personal information of others.

  • Interfere with or disrupt the integrity or performance of the Site.

  • Impersonate any person or entity.

5.2 Site Operation and Export Control: The Company operates the Site from the United Arab Emirates (U.A.E.). We make no representation that the Site or its content is appropriate or available for use in other locations. If you access the Site from outside the U.A.E., you are responsible for compliance with local laws. You may not use, export, or re-export any materials from this Site in violation of any applicable export laws and regulations, including those of the U.A.E. and the United States.

5.3 OFAC and Sanctions Compliance: In accordance with U.S. Office of Foreign Assets Control (OFAC) regulations and other applicable sanctions laws, the Company will not trade with or provide any services to individuals, entities, or organizations owned or controlled by, or acting on behalf of, sanctioned countries or Specially Designated Nationals (SDNs). We employ reasonable measures, which may include IP address blocking, to prevent transactions from sanctioned jurisdictions, but you remain responsible for ensuring your use of the Site is lawful.

6. Intellectual Property and User Content

6.1 Company Intellectual Property: All content, features, and functionality on the Site (the "Online Materials"), including but not limited to text, graphics, logos, images, audio clips, software, and their compilation, are the exclusive property of Luckynunu, its licensors, or other content suppliers and are protected by copyright, trademark, and other intellectual property laws. Nothing in these Terms transfers any of these rights to you.

6.2 User-Submitted Content: By submitting, posting, or uploading any content (including reviews, comments, or images) to the Site, you grant Luckynunu a non-exclusive, royalty-free, perpetual, irrevocable, worldwide, sublicensable, and transferable license to use, reproduce, distribute, prepare derivative works of, display, and perform that content in connection with the Site and our business. You represent that you own or have the necessary rights to grant this license.

6.3 Copyright Policy: We respect intellectual property rights. If you believe your work has been copied in a way that constitutes copyright infringement, please notify us at info.luckynunu@gmail.com with details as required by applicable law. We may terminate the accounts of repeat infringers.

7. Third-Party Links and Advertisements

7.1 External Links: The Site may contain links to third-party websites or services that are not owned or controlled by Luckynunu. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites. You acknowledge that we shall not be liable for any damage or loss caused by your use of any such third-party resource.

7.2 Advertisements: The Site may display advertisements from third parties. Advertisers are solely responsible for the content of their advertisements and ensuring compliance with all laws. The Company is not responsible for the acts or omissions of any advertiser.

8. Disclaimer of Warranties and Limitation of Liability

8.1 Disclaimer of Warranties: THE SITE AND ALL CONTENT, PRODUCTS, AND SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE THROUGH THE SITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. LUCKYNUNU EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not guarantee that the Site will be uninterrupted, timely, secure, or error-free.

8.2 Product Responsibility: Luckynunu strives to ensure all products, including food and toys, meet general safety standards. WE DO NOT ASSUME RESPONSIBILITY FOR INJURIES OR HEALTH ISSUES THAT RESULT FROM UNINTENDED, MISUSE, OR UNSUPERVISED USE OF ANY PRODUCT(S). Always follow manufacturer instructions and warnings.

8.3 Limitation of Liability: TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, LUCKYNUNU SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SITE. OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING FROM THESE TERMS OR YOUR USE OF THE SITE SHALL NOT EXCEED THE AMOUNT YOU HAVE PAID TO LUCKYNUNU IN THE SIX (6) MONTHS PRECEDING THE EVENT GIVING RISE TO THE LIABILITY, OR ONE HUNDRED UAE DIRHAMS (AED 100), WHICHEVER IS GREATER. Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above may not apply to you.

9. Indemnification

You agree to indemnify, defend, and hold harmless Luckynunu, its affiliates, officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with: (a) your access to or use of the Site; (b) your violation of these Terms; (c) your violation of any third-party right, including intellectual property or privacy rights; or (d) any content you submit or transmit through the Site. This obligation includes the duty to defend the Company against third-party claims as they arise.

10. Termination and Violations

10.1 Termination by Company: The Company may, in its sole discretion and without prior notice, terminate or suspend your access to the Site and your account, remove any user content, and/or take any other remedial action, if we believe you have violated these Terms, infringed the rights of the Company or a third party, or violated any law.

10.2 Effect of Termination: Upon termination, your right to use the Site will cease immediately. Provisions of these Terms that by their nature should survive termination (including, but not limited to, Intellectual Property, Disclaimer of Warranties, Limitation of Liability, and Indemnification) shall survive.

11. Governing Law and Dispute Resolution

11.1 Governing Law: These Terms and your use of the Site shall be governed by and construed in accordance with the laws of the United Arab Emirates, without regard to its conflict of law principles.

11.2 Dispute Resolution: Any dispute arising out of or relating to these Terms or the Site shall be subject to the exclusive jurisdiction of the courts located in the Emirate of Dubai, United Arab Emirates. You hereby consent to and waive any objection to such venue and jurisdiction.

12. General Provisions

12.1 Severability: If any provision of these Terms is found by a court of competent jurisdiction to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

12.2 Assignment: You may not assign or transfer any of your rights or obligations under these Terms without our prior written consent. The Company may freely assign these Terms in connection with a merger, acquisition, or sale of assets.

12.3 Entire Agreement: These Terms, together with the Privacy Policy and any other legal notices published by the Company on the Site, constitute the entire agreement between you and Luckynunu concerning the Site and supersede all prior communications and proposals.

12.4 Contact Information: For any questions about these Terms of Service, please contact us at:
Email: info.luckynunu@gmail.com

These Terms of Service were last updated on December 11, 2025.